ITIL Pilot Deployment Strategy Matrix
This strategy matrix focusing to three basic strategy in deployment such as: Functional strategy: Affects planning for the remaining phases of the deployment Training strategy: Affects the overall...
View ArticleTop 9 Guidelines for the selection of IT Service Management tools
1. The tool must support the processesDon't modify processes to fit the tool. Where possible it is better to purchase a fully integrated tool to underpin many (if not all) Service Management processes....
View ArticleTop 5 tips for successful Zero Failure Policy
1. Eliminate the Problem, Not the Error A company providing backup services for its customers established a zero error policy towards backups, promising customers that their backups would be error...
View ArticleTop 5 significant factor for successful IT strategic assessment
1. Strengths and weaknesses The attributes of the organization. For example, resources and capabilities, service quality, operating leverage, experience, skills, cost structures, customer service,...
View ArticleFive Basic Phase of IT Risk Management Life Cycle
As with most methodologies, risk management, when applied properly, takes on the characteristics of a life cycle. It can be broken out into several phases beginning with identification of information...
View ArticleFive Fundamentals of Information Resource Management
1. Information Management.Information is valuable and must be managed as such. In many organizations, information does not appear on the balance sheet or asset register and is thus seen as something...
View ArticleHow to build IT Security Plan within 3 simple steps
So here is the step by step how to build IT Security Plan: First, we implemented the use of project teams on as many different aspects of our security business as we could think of. These teams had two...
View ArticleIT Guiding Principles Templates
IT Guiding Principles is a company principles which should be inline with the IT Strategic Policy. Below samples of IT Guiding Principes that can be used:1. Mission Effectiveness To provide and support...
View ArticleInformation Technology Technical Skills Matrix Template
Download Free Samples of Information Technology Technical Skills Matrix Template. If you're a company want to assess the skill level of your employee. Or you just an HR Department who trying to create...
View ArticleIT Service Management (ITSM) Implementation Checklists
IT Service Management (ITSM) Implementation Checklists1. Review current and existing IT Service Management practices in greater detail. Make sure you also review current process connections from these...
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